I got the desired item - which is what matters - but the tracking process of the parcel and subsequent handling by local delivery partner - in Netherlands, DPD, was problematic. There was a mismatch between online data stating that the parcel was delivered to a pickup location and it actually being there (it was not). 4 days later it showed up on other pickup location and I was able to retrieve it. I contacted Runloop (but had not feedback) and DPD which also did not help. It is unclear if any of the two contributed to get this solved but in any case I had no feedback. I understand this is not Runloop fault (except perhaps replying my contact form), but nevertheless its their delivery partner in fault. So I am happy with the purchase, the price, and the product - but advise improving the delivery service.
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