nl.hardloop.com

3.2
3.2 Based on 201 reviews

...

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Willem
Returned 2 pair, got refunded 1 pair

Returned 2 pair of shoes. (€324,80) Didn't wear them. They arrived 29th of September at their warehouse. Today, 15th of October, they refunded me €159,90. Why do you refund me just one pair of shoes? They were packed in one box! And why does the refunding process take that long?? More then 2 weeks.. I want the rest of my money back.Update: They solved the issue so I changed the rating to 3-stars. First they said they just received 1 pair, but after my email they were able to find the second pair. I guess they wouldn't do anything when I didn't contact them. This is what I don't like. And also, refunding 15 days after receiving a return is very late..

3
Date of experience: Oct 15, 2025

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