nl.hardloop.com

3.2
3.2 Based on 201 reviews

...

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Geoffrey B.
Negative follow up and not possible to return articles

Follow up to my previous feedback. The package has been arrived at the pick up point on the 8th of August, the first email received 30th July by Hardloop , confirmed the package was already available on that date, which has you can see was not true. The customer service replied after 7 working days!!! So in case you need something please be aware. Now I would like to return the article: I click on the related page and nothing happens!!! ( tried with chrome,edge, firefox web and mobile). Now let me know how should I proceed?!??I have opened a ticket , but no feedback ( again NO PHONE number to reach). Let me know when a customer is a top priority for you.

1
Date of experience: Jul 16, 2025

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