I’d give Steelcase a five were it not for the fact that we received a damaged desktop. I don’t know if it was packed that way or occurred during shipping. The staff I spoke to was polite. The process to decide how to proceed took about 5 days which I thought was a bit slow. Nonetheless, Steelcase arranged for a pickup which went smoothly. The replacement took about 12 days to arrive which was a good bit faster than my original order but with a desk like this it is understandable.The desk itself is very solid and reliable. I use one at my work and it has been a workhorse. Assembly is very simple and the engineering seems quite sound. It is heavy (>100 pounds) so two strong people or a dolly are needed to get it into the office. Once assembled it pivots up to standing easily. The insertions should mention to be careful not to tip the desktop on the side of the handset control as that will damage it. It’s possible to damage it getting the desktop out of the box.
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Offers worldwide services for office interior. This includes planning, financing, customizing, delivering and managing it. Based in Grand Rapids, Michigan. (NYSE: SCS)
