I am writing this review with my wife - Heather Derrick. Beware of this company. she wishes she had checked Trustpilot reviews before thinking that she was purchasing just a 1 month diet plan of menu suggestions in June for £15.99. They have now taken another £31.98 from her card account. She contacted them and explained that she is a pensioner with a very limited fixed income, so would never have signed up for any subscription knowingly, She just wanted to see some new healthy recipe suggestions to get started with a weight loss journey. They have refused to refund her as they say that in their terms & conditions, once she made a purchase from them, she was automatically signed up to the subscription. We have had to hunt through their app to find these T&C's which are well hidden by them in the Legal & Privacy section at the bottom of the page on the app under My Profile. They have to be accessed by clicking an innocent looking little flower shaped, unlabelled icon. The T&C's are not clearly shown on their app or web page, so BEWARE. They are clearly setting out to defraud customers as we have always found that reputable companies make it clear from the start if you have signed up to a subscription & tell you clearly how to cancel it to avoid further charges, Reputable companies do not hide this information in the small print! We would suggest that anyone reading this review does not pay this company anything unless you actually want an ongoing subscription, as once they have your card or bank details, they will just take your money. We are both disgusted with them to say the least!
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