My wife lives alone in Cornwall, and I’m 200 miles away in Guildford, so it’s been hard to find a trustworthy company. Over the past year, she was overcharged twice by two firms—£150 plus VAT for a 15-minute job.I reached out to No1 PHD (now Plumbers 365), and they delivered exactly what they promised. They offered a 9–10am or 12pm time slot. She opted for 12pm, and as promised, the plumber called at 11:44am to confirm he would arrive at 1:15pm. He turned up on time, fixed the problem, and charged only £47 plus VAT.You won’t find a better emergency plumber. Forget local tradesmen—they often don’t answer the phone or claim to be too busy. This firm answers in one ring. Being on Trustpilot shows the confidence they have in their service—they put their brand on the line for feedback, unlike other companies that hide behind phone avoidance and upfront payment demands.This is the firm to use anywhere in the UK. I’ve wasted 24 hours with excuses and let downs from other companies, with no ETAs—a stressful situation for an older person on her own and vulnerable. Plumbers 365 delivered professional, reliable, and reasonably priced service, and I can’t recommend them highly enough. ( Jason Bowden Mackenzie Smith Estate Agents Ash Vale)
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