Company still messing neighbour around, very apologetic on the phone but keep saying different things, loo still not fixed!!!! Neighbour called these out due to a leaking downstairs toilet. They so say cleared a blockage that needed a camera to see, and said the mascerator needed changing . Advised the loo could still be used if just fluid, no paper etc.Later that day fluid was put in the loo and then flushed, and leaked all over again.Called the office to be told to expect a call back, no one has rang back 3 days later.This is an elderly lady who relies on her downstairs toilet. Not impressed.
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