In response to the renter's reply: The claim about the refund is inaccurate. You promised to process it four days ago, yet there is no money in my account or confirmation of the transaction. It's strange that the refund process is delayed, especially since there was no issue with charging my card. I faced the same problem as other customers, being charged 10% more than the listed price, attributing the difference to exchange rates and bank fees. I booked an apartment through a platform and was charged in a different currency than stated in the description. The property has ignored my messages regarding this, as well as my requests for a detailed invoice. This company seems to create new profiles when old ones receive negative reviews, and the warnings on review sites indicate they violate guidelines. Given the complaints about random charges post-check-out, I believe my card is compromised.
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