The stay was highly disappointing. Upon arrival, the apartment was inadequately prepared: the microwave was missing its plate, the bathroom drain was clogged, used cotton pads were left behind in the bedroom, and the vacuum cleaner was out of charge. Access to the property was confusing; we spent over 30 minutes stuck at the entrance until a neighbor let us in. We traveled with a child, yet there was no crib or highchair available. Despite these issues, we maintained cleanliness during our stay, even running the dishwasher before leaving and leaving a goodwill voucher. Instead of appreciation, the host demanded unreasonable extra cleaning fees for what should have been part of standard turnover cleaning. Given the preparation issues and the apartment's condition upon arrival, this was unacceptable.
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