Scam company with a UK registered address operating out of China. Inferior products and size. Returns have to be sent to China despite their website saying easy returns. Nowhere ion there website does it mention China. This is against Comsumer Law in the UK. Please see info below and take action to stop this company from operating. I have already started legal action. The company is registered in the name of Dr Bilal Waseem. Hope this info is useful.“Make a claim to the Small Claims Courtin the UK, even if they have a UK address but direct returns to China; your contract is with the UK entity, and under UK law (Consumer Rights Act 2015 & Consumer Contracts Regulations), you're usually entitled to a refund without paying excessive return costs for faulty/unwanted items, especially if they didn't clearly state this expensive return requirement upfront. The company must provide a refund, and you should first formally complain, then escalate to the Money Claim Online (MCOL) service for the Small Claims Track if they refuse, citing their breach of UK consumer law for the UK-registered business”
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