My order was returned by the shipping company because they refused to deliver to my neighborhood (a gated community). By the time I found an alternate address, they’d returned my order to Noirvere. I have been trying to contact anyone at Noirvere for WEEKS and am ignored or receive auto responses. Why?! I’ve even commented on their Instagram stories and posts! What is the deal?! I just want my money back now. Such a shameful way for a business to act (i.e. not act), especially one based in vegan values.
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