This service is extremely disappointing and feels like a scam. Please don't let them succeed at your expense. I received items that were meant to be silver but ended up being cheap imitations. After refusing to accept them, I tried to return them. It took over 50 emails to get the necessary Customs Declaration details. I followed all the instructions from the dispute manager, who assured me of a full refund soon. However, she conveniently neglected to mention that they would refuse the parcel, as confirmed by the postal service. After four months, I got my parcel back marked 'REFUSED' and 'UNCLAIMED.' These individuals are deceitful, and it seems moral values are lost on them. I hope karma reaches them for how they treat honest individuals. Today, I attempted to express my frustration, but my email bounced back, indicating the address doesn't exist. I reached out to consumer protection and the payment service, but it was all in vain.
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