Noleggiare car rental at Bergamo Airport (BGY)The worst car rental service I have experienced to date. For a winter trip to the mountains, we were provided with a vehicle fitted with summer tires, without snow chains and without snow socks. The absence of staff at the rental parking area made it impossible to obtain the necessary winter equipment before departure.
During the journey, customer support via WhatsApp completely disregarded the fact that we were travelling without proper and safe equipment. The subsequent complaint process denied the obvious facts and failed to take any real responsibility for the situation.
I strongly advise against using this rental company. You will be far safer choosing another provider.
Claim your business profile now and gain access to all features and respond to customer reviews.
