Very disappointed call The customer service a few times the ass assure me that I was gonna get a price for my medicine after calling and asking like five times They told me yeah go sign up and your medicine is gonna be for 300 so I went and signed up and after they had me a doctor visit, they approved it connecting me with lili direct which I already know is $450 and I told him I already have a prescription I could’ve gone and do that myself. I didn’t need you guys for that after you assure me that I was gonna get such a prize after complaining and talking to people for weeks trying to get somebody to help me after they wrote a ticket and finally somebody reached out to me after five days and she says no you was wrong because the website said that it’s not like that is $300 for the membership and that’s all that’s not what they told me. I called many times she said no we cannot refund you. Your money is very intense time for being so misled, and finally after a few days and being very frustrated not being told the correct information, the Lady the customer Service agreed to cancel my membership, but just make sure because I don’t know. It was very misleading, not ideal. I was really excited thinking that I have found a company that I could work with, but no, it wasn’t it . I mean, you could just go to lili direct yourself and go directly and get it. It doesn’t make sense.
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re a consumer-led digital health company that helps people live healthier, happier lives.
Through a combination of psychology, technology, medication and human coaching, our platform has helped millions of our users meet their personal health and wellness goals.
