I received what the manufacturer claims is a size 13. The shoes were maybe a size 12 or smaller. When I made a request to return the shoes they provided a return address in China. Shipping cost, out of my pocket, was estimated at $269.38, best price I could find. I could only communicate via email and was told the only other option was a 15% rebate to keep the shoes. They claim that they provided the size I asked for so my cc company would not reverse the charge. Even though they claim to be based in the USA they will only receive returned merchandise to China and the customer must cover the cost. I still purchased a larger size because I like the shoes, but buyer beware!
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