I received a Nopinz gift voucher for xmas and when I tried to input their website said it doesn't exist. I emailed them, and then received a reply saying they couldn't find it and required details of the purchaser. Eventually they found it and told me it would now work. I placed my order, the gift voucher was accepted, but the gift amount was not taken off at checkout and I was charged full price. After emailing again I was give fairly lame excuses and the amount was refunded to my account. Why is it so hard to have a gift voucher that is recognised and that works? Millions of other websites manage it. Nearly a month later I got my club logoed 'Blizzard' jacket in Large, which is always my size, and it is more or less a medium. Very tight to do up so I don't rate the zip's chances over time, and no way does this jacket live up to the 'Blizzard' name. It's thin, one layered material that looks like a spring/Autumn jacket. I have an old Castelli winter jacket that is far superior to this and does work in zero degrees. With the gift voucher hassle (which happened last time I received one from them) and the disappointment of this jacket I won't be using Nopinz again, and my club is now also using Kalas so will investigate their range instead. Update to Nopinz response:Thank you for the response and explanation, but I must take issue with the comment that the Blizzard jacket does not compare to my previous purchase of a large jersey. The sizing guide on the website states Large ranges from chest size 103cm to 106. I am 101.6cm, which is in the range of the medium, so if I had ordered the size suggested it would have been even smaller. Nowhere in the description of the Blizzard jacket does it state a larger size should be ordered, it just says Race Fit. If you adhere strictly to the sizes recommended, I have ordered a larger size, and it is still way too small. If it were not printed with my club name I would definitely return this jacket as I cannot wear it, but now I am stuck with a £120 jacket that I cannot use. I now hope someone within my club (smaller than me) will want a cut price new jacket, or it will go on ebay for someone who doesn't mind it has a club name on.
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Custom cycling kit designed by cyclists for cyclists. Nopinz offers a bespoke fitting service Tailored for Speed on skinsuits and other cycling kit...
