Nordea Rep selling pensions from this bank (in English) did not indicate the responsible unit did not use English. Had they been transparent I would not have taken a pension with them.When dealing with them I was advised to use a translator...by them. Yet other parts of the bank use English.Overall shocking customer service. Phone service, customer engagement awful. They still use paper forms and expect the client to complete everything, including information they already hold.I will now be looking for a new bank. They do not seem to understand that a negative experience with one part of the bank has a washback effect on the overall impression of the bank.
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Tuemme mahdollisuuksiasi saavuttaa taloudelliset tavoitteesi. Tarjoamme laajan valikoiman pankki-, varainhoito- ja vakuutusratkaisuja sekä henkilö- että yritysasiakkaille.