As a long-time Nordea customer, I’m beyond frustrated with the recent issues I've experienced. While traveling abroad, the Nordea app suddenly stopped working, and now I’m stranded in a foreign country without access to my funds. Not only can I not manage my accounts, but I also can’t transfer money to my card, meaning I can't use it either. I travel with a minimum amount of cash on the card for safety reasons—ironically, this has now left me completely stuck.To make matters even worse, Nordea's customer service isn’t available on weekends, leaving me with no way to resolve this urgent problem. It’s shocking that a bank as large as Nordea doesn’t offer 24/7 support, especially when their app fails in such a critical way. Being abroad without access to your finances is stressful enough, but the complete lack of assistance makes the situation unbearable.If Nordea wants to keep customers, they urgently need to fix the reliability of their app and offer customer support when it’s needed most, especially for those of us who rely on their services while traveling. Until then, I cannot recommend Nordea to anyone who values financial security while abroad.
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Tuemme mahdollisuuksiasi saavuttaa taloudelliset tavoitteesi. Tarjoamme laajan valikoiman pankki-, varainhoito- ja vakuutusratkaisuja sekä henkilö- että yritysasiakkaille.