I have used this new treadmill fewer than 20 times in the year I have owned it. The belt just stops after a few minutes of walking or running, at any speed or incline. I oiled it per their instructions, no help. So I called and we had a video chat where the service rep had me open the motor cover so she could see the flashing lights. She diagnosed that the machine should have been connected to a surge protector or the motor would be damaged. Here's the thing, I paid the "white glove" installation service and delivery. WHY THE HELL DID THOSE DELIVERY GUYS NOT MENTION OR PROVIDE A SURGE PROTECTOR? I am still making payments on this useless piece of junk.
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