This is my second Nordic Track and I'm NEVER buying another one! My first experience was wonderful. I bought the 5 year extended warranty and the company honored it very wonderfully. This time I bought the warranty expecting the same service and I have been put off, told to send videos, giving 2 hour tech support over the phone - and NO customer service to honor the issues while I'm under warranty. Add the fact that you have to sign up for I-Fit or push manual settings 3 times just to get the machine to go! You can't use this big built in screen for anything but this subscription based I-Fit program! Very unhappy with the warranty and the product! I won't purchase with them ever again!Nordick track responded on this review that they would be in contact with- yet no one has reached out and my machines still doesn’t work!
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