I have a NordicTrack commercial 1750 treadmill. I purchased it with the extended warranty plan. Recently, all of a sudden my wife's iFit account will not load to the dashboard. I have talked live to Customer service and have been on chats also. In total I have probably spent 6+ hours trying to troubleshoot the problem. So far all they have been able to do is tell me they will give me 15 more days on my iFit subscription and that this is an issue they are aware and doing there best to get it resolved. Since my last conversation "CRICKETS". No update on status. Still can't log in and the people at the extended warranty department tell me because it is a software issue I have to work through iFit even though it may be an issue with the Tablet in the console. I have rebooted numerous times. Went over all troubleshooting items. Deleted and reinstalled software to tablet and still all I have is a $2000.00 treadmill that can only be used manually and a subscription that is paid for that is wasting away. Not happy. They need to be more Pro Active with their customers and keep them up to date on progress, if any, about a resolution to the problem. I received a message from Trustilot asking for more details. I don't know what more details NordicTrack wants it is quite self explanatory in the review. I have a treadmill my wife can't log into and all i I get is that they will add 15 more days to my subscription and that they are aware of the problem and are working on it. I have an I pad and log into my wife's account on it and It is just like what the treadmill tablet used to display but now won't and hasn't done so for more than 2 weeks now.
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