I purchased a NordicTrack (Commercial 1750) treadmill in October 2024, expecting reliable performance and support. Unfortunately, it’s been a frustrating experience from the start.Over the past year, I’ve had repeated issues with the machine. It usually needs a full reboot every time I try to use it, which means waiting several minutes just to get started. Despite contacting customer service multiple times, the “fixes” they suggested were temporary at best and never addressed the root problem.Now in July 2025, less than a year later, the treadmill is completely nonfunctional. It won’t turn on at all. I spent nearly $2000 on this treadmill, and it’s now a very expensive piece of junk.I’m deeply disappointed by the quality of the product and the lack of effective support. For the price, I expected durability and dependable service—not a year-long headache and a broken machine.I would not recommend NordicTrack to others based on this experience.
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