Purchased a brand new i22 incline trainer for nearly 3k. Unfortunately have had issues since day one. I lodged a formal complaint requested refund or replacement however they wanted to repair. So I agreed, the tech came out and said there was no issues. I’ve recorded proof of the issue - belt not working randomly. Have been back and forth since March. Worst service experience, no empathy or acknowledgement and unethical management. Have a treadmill I can’t use and no resolution. Forced to take further due to getting no where with this company. I do not recommend.
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