nordictrack.com

2.5
2.5 Based on 500 reviews

Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
ken batten
Planned obsolescence

Mechanically my 10 year old treadmill is working as well as the day I bought it. However, the software has problems and needs an update. When I contacted the company their response was they don't do software updates on machines that old weather they work or not. So...... I should throw my working treadmill in the garbage and buy a new one from them. Forget it I'll go somewhere that they actually support their customers. My response to their response. I think you've misunderstood what I'm trying to get other customers to understand. Mechanically there is nothing wrong with my treadmill. However... The treadmill has told us that it will not continue to work until it receives a software update. The old software can't be used to make it work and there's no new software to make it work. Hence my title “planned obsolescence”. NordicTrack won't let me use old software and won't give me new software so therefore my treadmill that has nothing wrong with it mechanically is just a paperweight.

1
Date of experience: Sep 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!

  • email my.iFIT.com
  • call 8336804348
  • language https://nordictrack.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More