I purchased a Nordictrack treadmill in the spring of 2021. The belt kept slipping and was shedding rubber piles at the back of the belt. The machine was still under original warranty. Customer service sent me a new belt. No service person came to install the belt. Also, the heart rate monitor never worked. At that time customer service sold me a three year extended warranty. I have never had a service person come to install the new belt or fix the heart rate monitor, however, today, a sales rep called to sell me another extended warranty. Where is the customer service?Four and a half hours on phone with reps. No resolution, just pushed from one with no authority to another with no authority. Will never buy another Nordictrack products. Too many others to choose from.
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