It's rare for me to write a negative review. Simply put, the only thing iFit cares about is the sale. There is zero concern for the quality of the product (if it actually works and can be used) and certainly not the customer service or satisfaction. I paid $3600 for a piece of equipment that doesn't work and won't be repaired because the staff lacks integrity. They do not care about you, so if you get a faulty treadmill, you'll need to suck it up.
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