I placed an order on the website which indicated $100 off at time of checkout. After signing up for 0% financing, checkout occurred automatically with no further review of the final price. I did not get the $100 off as promised. I had to place two calls to customer service and was placed on extensive holds both times (over 1 hour) and had to speak to multiple representatives until I was told they would check with the warehouse to see if they could cancel the order which had just been placed but they could now give me the $100 off. I told them I did not want to do business with a company whose order process commits fraud and misrepresentation and does not have a responsive customer service department. While waiting for the cancellation email, I replied to the order email as well and after two further emails I finally received an email acknowledgement back that the order was cancelled.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!
