Upon receiving this rower, I new when it was to arrive so I could make arrangements to be there to have it delivered. It was packaged great with no damage to the product. The rower was easy enough for a high schooler to put it together.. (my son did it for me). The communication has been excellent, but the rower has been even better. I have enjoyed using this the past month, and I feel every time I go to use it, I wallk away loving it even more.
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