Where to start. Paid $3000+ for a treadmill that lasted 2 years. (not even used often lol) Then reached out to customer service to find out they can't replace the part and will replace it with the current model (because we had the extended warranty)....great!! 5 months later (after hounding them daily) just received it today!!!! Had to pay for "white glove service" which I shouldn't of had to pay for because if your piece of xxxxx didn't work why should I have to pay $300+ to have a new one delivered. They also told us that when they delivered the new treadmill that the "broken"one would be picked up. Well guess what that was also a lie. The "white glove" delivery wouldn't even bring the treadmill to where we wanted it and just dropped it off and wouldn't bring back the broken one. When we called Norditrak to tell them, the "new" person on our case said that he's sorry that we were told that but they can't pick up the broken one. Don't waist your money. The product as well as the customer service is a JOKE!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!
