I've put in a tech support ticket about my Commercial 1750 Treadmill NTL14119.5 SN 0503963 and never heard back. Just did a second one. The screen of death - white ifit to black, no reset works, screen keeps flashing, only bluetooth light is on and flashes. NOTHING ELSE. never got help. They know it's a firmware iFIT issue --- I haven't used this machine much so no way could it be wear and tear. smh
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