What an atrocious company with horrific customer service. Avoid NordicTrack like the plague! We purchased a brand new treadmill which arrived damaged. Instead of sending a replacement treadmill, they're insisting that we wait months for a technician to come to our address to repair. In all of my years of purchasing products and services, NordicTrack has the least satisfactory customer service experience you could ever expect when purchasing a product of this price-point. Whatever you do, do NOT waste your valuable earnings or time on NordicTrack. There are far too many other great companies out there.
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