I bought the NordicTrack C7.5 Elliptical cross trainer in Sep 2020 for £899. I didn’t use it until the December that year as we moved house. Last year only a few weeks after the two year warranty ended the central bar that increases the incline severed completely off. I contacted NordicTrack and they said they couldn’t help me because it was out of warranty and I wasn’t able to buy that part separately. So that has never been fixed and I have used it without the incline. Last weekend while I was on the cross trainer the left side (where your door is on the step) completely severed off. This caused the plastic disc to fly off the side of the flywheel and I fell off. I was very lucky I did not break my ankle. I am so disappointed with this machine, NordicTrack are meant to be a high end brand but my Reebok treadmill has been more reliable and I paid a third of the price for that. It is not even three years old and I now need to buy a new one as I do not feel comfortable with trying to get someone to weld it back together and I no longer trust it. I treated myself to this after the pandemic so I am really disappointed.
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