I ordered a bike for my wife. 1 day later after finding out it's not the bike she wanted I requested to cancel the order - they told me it would be $300 to cancel the order! That's like more than half the cost of the bike. I probably would have ordered a different and likely more expensive one from Nordic, but now, I wouldn't order anything from them if they were the only manufacturer of exercise equipment in the world and I was dying of obesity. Screw that! The whole experience was absurd. Peloton here I come.
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