My treadmill stopped working early January of this year. By February I was able to get a representative to trouble shoot over the phone to find out my console needs replacing. My treadmill is 1-1/2 years old and I only use it when needed. It’s now been 2 months and I haven’t received the part. They even said I would have to look at YouTube videos and replace it myself because they don’t have any techs. I paid over $3000 for this treadmill and paid extra for the extended warranty. By far the worse service and experience in my life. Regret buying this crap and won’t ever buy again including letting all friends and family to do the same! Be aware of this company and trust me don’t buy from them!
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