We ordered a $2,000 eliptical about two years back. They then called us to tell us that our eliptical was on back order, but they had an upgrade for us. We took the "upgrade" becaue we didn't want to wait the extra 60 days. Once the eliptical got here it was was a beast to put together, but I rather enjoy that part. Once it was put together it looked fine, but it was difficult to pedal or run on! As compared to a gym it was more like a stair climber, not an eliptical. We called and they came out to fix it, but once it was "fixed" the guys said it was just how the model worked. It was never going to be an easy turn around on it. We paid it off, and we have never used it. It is just sitting up in our family room taking up space. We have walked outside and biked more, but sadly we gave this company 2 grand or more for inferior equipment. Keep your money, and shop elsewhere!
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