I bought an elliptical norditrack 7sei. the console does not work even after resetting default company settings. It was easy to assemble. I like the product. What I don't like is the customer service. It is impossible to get through the phone system, they send you here and there, the instructions on the manual are not easy to follow. It has been almost 2 months and I have not been able to solve the problem. I got some e-mails directing me to a manual, but unable to speak to someone in person. Very frustrating. After this experience I will be very reluctant to purchase anything on line of this nature, and maybe not from norditrack.
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