Here is what everyone needs to know about Nordic Track. It was a great bike no doubt when we got it in 2020. However over time this bike has broken down on us several times. Most recently we have been waiting for over two months to get it fixed. Their customer service is the worst. Hold times of several hours and then no resolution. Finally paid $150 to have someone from NordicTrack to come out only to tell us he could not help us with the board that was out and had no solution. So currently we have no solutions except to sit on hold again and hope someone will ever answer. Stay away from NordicTrack in general they sell you and walk away. They have the worst service I have ever experienced. Honestly one star is being overly generous.
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