I was really let down when my treadmill wouldn’t power on. After reaching out to the support team and discussing my issue with several representatives, my case was escalated to a dedicated agent. They responded promptly and assured me that a new treadmill would be delivered to my home within a reasonable timeframe. Outstanding customer service and a pleasure to interact with. Thank you for your commitment and assistance. I'm thrilled with my new treadmill! 😁
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