This service is highly deceptive. Most of the positive reviews seem to focus solely on 'communication'—which makes sense, as shortly after placing an order, you are prompted to leave a review. During that time, communication is frequent and everything appears satisfactory.
Regrettably, after the review is submitted, the service declines significantly.
I waited 8 weeks for my chairs to arrive. When they finally did, they were of poor quality and entirely different from what was advertised. I promptly requested a return, but since then, I have received no response.
I’ve been waiting over 3 days for a reply, yet there has been no communication whatsoever. Phone calls remain unanswered, and the online returns form fails to load—just spinning indefinitely.
At this point, I have no choice but to reach out to my credit card provider and escalate the issue to relevant authorities. Based on my experience and those of others, I would strongly recommend avoiding this service.
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