The quality of the merchandise is disappointing. The item I received was not the same color or detail as shown on the website. When I reached out to customer service about receiving a red jacket instead of the burgundy one I ordered, they informed me that it couldn't be returned because it was on sale. They suggested compensation if I purchased another item, which I have no interest in. Additionally, they ship from overseas, leading to high return shipping costs.
Claim your business profile now and gain access to all features and respond to customer reviews.