I don't usually write bad reviews, but this is just annoying.Safety and Quality Issues:I'll start with the most serious problem. Around 20 minutes after the workers finished and left our apartment, I tried opening the glass panels. When I was unfolding the second glass panel, the glass got derailed and was about to fall down. I tried to gently put it back to avoid further accidents, but the locking mechanism fell down and hit me on the head. Luckily, it wasn't that heavy. We called the company, and after an hour they came back to fix the issue. While it was nice of them to return, but this incident made me afraid to touch the balcony glass again.Subpar Installation Quality:Despite claiming they needed to measure our balcony for a "perfect fit," the final installation had obvious gaps due to incorrect measurements. The measurement process was almost like a joke - after installation, we constantly had to point out big gaps in corners and edges. Their solution was to patch these gaps with ugly-looking filler that made the poor workmanship even more apparent.Poor Communication and Hidden Costs:The company said they would handle the permit for us and told us not to worry about it. This gave us the impression that the permit cost would be included in the package. Days after the installation, we received an invoice and were surprised to learn we needed to pay for the permit. Initially, I thought it would only be the 3,000 kr they had mentioned, but they had failed to disclose possible hidden fees that could push the total up to 10,000+ kr. This lack of transparency was frustrating and felt deceptive.Tho we got a decent discount, it does not mean the quality should be compromised. We paid a lot and will be paying an extra 10k. Not very happy about the experience.
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