I signed up today, and within 20 minutes, I was unable to access my account. I tried to cancel the subscription and requested a refund, but they refused both. They did manage to cancel the auto-renewal, but the chat interaction felt unprofessional and uncaring. Now, I'm stuck with a program I can't use. Be cautious when considering this service. I wasn't provided a ticket number, but I have a copy of the chat from January 10 at 9:41 AM. If you need it, feel free to reach out via email.
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