I had been a loyal customer for years, but this recent experience was completely unacceptable. My order was carelessly left in a mail room, stolen soon after, and despite filing a police report and providing full documentation, the company refused to rectify their mistake. They also shared incorrect information with my bank, resulting in my claim being denied. I spent countless hours trying to resolve this issue through phone and email, with no accountability from the support team. This company has failed to safeguard my delivery, my money, and my trust.
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Nordstrom.com offers apparel, shoes, jewelry, cosmetics, fragrances and accessories for men, women and kids. Choose from top brands, the best styles and the biggest selection.