I made an online purchase and applied all the notes and the promo code, but the system processed my order without confirming my address or payment method, removing all my notes and discount code. The customer service representative was unhelpful. After requesting a supervisor, I was told that adjustments would be made after shipping, but I doubt it will happen. What has happened to customer service in this country? It used to be excellent, and now it feels like a hassle everywhere.
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