nordstromrack.com

1.6
1.6 Based on 101 reviews

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Elaine Williams
Terrible! I ordered a pair of booties on line from what I thought was Nordstrom Rack - The clerk an

Terrible! I ordered a pair of booties on line from what I thought was Nordstrom Rack - The clerk and then the store manager kept saying "Oh this was a purchase made thru Market Place!" which is why it took forever to find the sale. Not blaming them but I am blaming NORDSTROM RACK - it seems Market Place means that they did not actually have this item in stock but rather passed it along to a "3rd party" seller. This means that I could not return it to the local Nordstrom Rack - I need to go entirely out of my way to a mall I hate - Towson Mall - creepy dark and confusing parking garage-- and 17 miles out of my way to return these booties. I am a very seasoned online shopper. Had I known all this up front I would have never ordered.

1
Date of experience: Feb 11, 2026

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