The website has frequent crashes, and the so-called 'easy' transfer to their service was anything but straightforward! On the day my provider changed, I attempted to activate my e-sim on their site, but it continuously failed. When I finally managed to log in, it stated my e-sim was already active, which I had not done. This hindered me from adding it to my phone, an essential step for activation. If I hadn't had another phone to reach out for help, I would have been stuck with this major issue. Unfortunately, I cannot recommend switching to this service.
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