norrloom.com

1.3
1.3 Based on 40 reviews

...

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John
Norrloom “shop” is definitely fraud

This “shop” is definitely fake. It lures customers with discounts because it is supposedly closing down. It advertises Icelandic sweaters made from genuine Icelandic wool, but in reality it ships less quality stuff from China. If you buy something, you can expect to receive cheap Chinese goods, which you can then send back at great expense. If you cancel, they send emails giving you two days to respond. They do not accept your cancellation and try to pressure you. In the end, they try to intimidate you and demand that you close the case with PayPal, otherwise they will not cancel the purchase. My tip: 1. Cancel before shipping. 2. Activate PayPal refund, stating that you have canceled. 3. Keep email correspondence, always activate shipping confirmation for your emails. 4. Don't play their games. Repeatedly state objectively, “Please do not ship” and “Cancellation remains in effect.” 5. Inform PayPal about the shop (screenshots from Trustpilot, etc.). Then you will get your money back.

1
Date of experience: Dec 04, 2025

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