norrloom.com

1.3
1.3 Based on 40 reviews

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Average Rating

1.3

/
5

40 Reviews

5 Star
2%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
91%

All Reviews

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Braxton Butler
Disappointing Experience with My Order

After waiting over a month since my order in mid-November, I have finally received two sweaters. I am quite disappointed. The colors of the sweaters are overly bright, they are much larger than the indicated sizes, and they are made entirely of cheap acrylic materials. There is no wool present, not even in the item labeled as a "Vintage Icelandic Cardigan." These items are sourced from China, not Iceland. I plan to donate the sweaters locally since I do not want to incur further losses by returning them, and I certainly do not want to use them as gifts as I had originally planned. I acknowledge my mistake in falling for this situation, but I will not be making any future purchases from this seller.

2
Date of experience: Dec 18, 2025
Rick Howard
Misleading company with poor products.

This company is deceptive. The items do not match their descriptions. The sweaters are made of synthetic materials. They sent incorrect products and sizes. Returns are not possible. Their advertising implies these items are from Iceland, but they are actually produced by someone operating a restaurant in Shanghai.

1
Date of experience: Dec 10, 2025
Louisa B.
Deceptive Quality of Products

The website showcases attractive sweaters, which drew me in to make a purchase. However, the two "sweaters" that arrived were merely cheap polyester prints of the designs I chose. What I received is something I would never consider buying or wearing. Attempting to return them seems pointless, as this company appears to be scamming its customers and is unlikely to accept returns or issue refunds. Please take my costly experience as a warning and avoid ordering from this fraudulent service.

1
Date of experience: Dec 10, 2025
Matthew P.
Supposed to be in Norway, but tracking shows otherwise

I expected my order to be in Norway, but tracking indicates it originated from China. I ordered a large sweater, but what I received is incredibly small, likely smaller than a size small. It's unwearable due to its size.

1
Date of experience: Dec 10, 2025
Buddy T.
Deceptive practices from the company

This company engages in deceptive practices. The products do not match their descriptions. The sweaters are made of synthetic materials and I received incorrect items and sizes. Returns are impossible. Their advertising suggests they are from Iceland, but they are actually produced by a company in China.

1
Date of experience: Dec 10, 2025
Hervey S.
Extremely low-quality products

The quality of the products is extremely poor. They are made from 100% acrylic, thin, and overpriced. They are as 'Icelandic' as I am. I will never make a purchase from them again.

1
Date of experience: Dec 10, 2025
Toby Carter
Complete scam

This is a scam. Their advertising appears in reputable publications, showcasing 100% handmade items from Icelandic wool, but they are actually made in and shipped from China. The quality is nothing but cheap polyester.

1
Date of experience: Dec 10, 2025
Marie Baker
Deception and poor quality

There are lies upon lies. The label on this terrible sweater is in Chinese. I paid a good amount for such poor quality. Avoid this company at all costs. A £50 sweater is not worth even a fiver!

1
Date of experience: Dec 10, 2025
Israel
The entire company is fraudulent

This entire company is fraudulent. They claim to have an Icelandic address and present themselves as a Scandi-style knitwear company having a closing down sale. In reality, you receive low-quality polyester sweaters shipped from Hong Kong. They deserve no stars. Steer clear.

1
Date of experience: Dec 10, 2025
Haisley M.
What you see is not what you receive

The website showcases beautiful sweaters, which drew me in to place an order. However, the two 'sweaters' that arrived are cheap polyester prints of the patterns I ordered. What I received is something I would never wear. Returning them seems pointless as this company is clearly scamming customers and unlikely to accept returns or process refunds. Please learn from my costly mistake and do not order from this fraudulent company.

1
Date of experience: Dec 10, 2025

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