I purchased an item labeled 'In stock, ready to ship,' but it never shipped. Customer service responses felt generic and unhelpful, with no one able to provide clear answers. They keep items listed as in stock even though they cannot fulfill existing orders, which is misleading. After reading other reviews, it’s clear my experience is not isolated. This company seems to consistently take orders they cannot deliver, hoping customers will remain silent. If you value your time and money, I suggest avoiding this company until they improve their honesty, transparency, and customer service.
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