I ordered a kettlebell storage rack for my clinic and faced a complete non-delivery with no resolution from the company. They shipped the order using a method that required no signature, leaving the delivery unsecured. UPS marked it as delivered, but the provided photo showed the boxes left in a random hallway that wasn’t my clinic. I contacted the company with evidence, but communication ceased once I pointed out the shipping method’s flaws. To date, I have received no replacement, no refund, and no follow-up. Buyers should be aware that if shipping issues arise, support may be nonexistent.
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